James spearheads the Threat Intelligence team at KnowBe4, spending his days uncovering the latest phishing threat trends, understanding emerging methodologies, and analyzing the TTPs of the crime-as-a-service ecosystem. Some of his primary research areas include the use of AI in cyberattacks, social engineering, OSINT, and understanding human risk in organizations. As well as sharing his findings to improve awareness within the cybersecurity community, James also leverages this information to strengthen KnowBe4’s products and help customers remain protected.